Ministry Merchandise Purchase Policy
Thank you for supporting our ministry through your purchase. Merchandise purchases are a way of partnering with and supporting the mission, outreach, and community work of our church ministry in St. John’s, Newfoundland.
Merchandise as a Ministry Contribution
All merchandise orders are placed in support of our ministry.
Our merchandise is produced through a print-on-demand provider. Each item is created specifically after an order is placed and is not held as inventory. Because of this, all orders are considered final once submitted.
Refunds & Exchanges
Because merchandise is produced specifically for each order, we do not provide refunds, exchanges, or cancellations for:
Incorrect size selections
Incorrect colour or style choices
Changes of mind
Personal preferences
Failure to review product details before ordering
Items that no longer meet the customer’s needs
Before completing your order, please carefully review all product information, including sizing, colours, and item details.
Damaged, Defective, or Incorrect Orders
We want to ensure that every supporter receives the item they ordered. If your merchandise arrives with a manufacturing defect, damage, printing issue, or you receive an incorrect item, please contact us within 7 days of delivery at info@mileonemission.ca.
To assist with resolving the issue, please provide:
Your order information
A description of the problem
Photos clearly showing the issue